How fast can you arrive?

Our average response time is around 60 minutes during opening hours (Mon–Sat). For urgent blockages, we prioritise the closest engineer and keep you updated en-route.

Do you cover my area?

Yes — we’re based in Kent and operate nationwide across the UK. If you’re unsure, get in touch and we’ll confirm availability.

What will it cost?

We offer clear, fixed pricing for common jobs and transparent quotes for anything more complex. No hidden extras — we explain options before we start.

Do you provide CCTV drain surveys?

Absolutely. We use HD cameras to diagnose issues, record footage and provide reports for insurers, landlords and home buyers.

Are your detergents and methods safe?

Yes — we use surface-appropriate, biodegradable solutions and controlled pressure settings. Stone, brick and patio finishes are always protected.

Are you insured?

We carry full public liability insurance. Documentation can be provided on request prior to any work.

Do you handle emergency call-outs?

Yes — we offer rapid emergency attendance for blocked drains, floods and overflows. Call us for the fastest response.

What payment methods do you accept?

Card, bank transfer and approved account terms for regular commercial clients. Invoices are issued on completion.

Can you service landlords, agents and commercial sites?

Yes — we work with landlords, lettings teams, facilities managers and builders. We can provide RAMS, method statements and maintenance schedules.

Do you offer preventative maintenance?

We can set up periodic jetting, gutter clears and camera checks to prevent blockages and catch issues early. Ask for a tailored plan.